Our Group is founded on solid values, which are the cornerstone of our daily activity. We are aware of the substantial role that these principles play in positioning us as one of Italy’s leading operators in the credit sector. In particular:
Sustainability
Our Values
Ethics
We carry out our work with the highest degree of professional and moral responsibility, refraining from any collusive or abusive practices and/or behaviour to the detriment of our stakeholders, bearing in mind our social responsibility.
Impartiality
In decisions involving all stakeholders, we take care that no discrimination occurs on the basis of age, gender, health status, race/ethnicity, nationality, political opinions, religious beliefs or other criteria interfering with the fundamental rights and freedoms of individuals enshrined in the Constitution.
Honesty
Criteria of fairness, collaboration, loyalty and mutual respect guide our activities, in compliance with the laws in force and with professional ethics, free from any internal/external pressure towards the realisation of interests different from our mission.
Transparency
We are committed to providing complete, transparent, comprehensible and accurate information, so that our customers and, more generally, all those interested in the Group’s fortunes are in a position to make decisions autonomously and consciously.
Confidentiality
We ensure the confidentiality of the information and personal data processed and the protection of information acquired in connection with the work performed. We prohibit the use of information obtained in order to gain undue profit on our own behalf and/or on behalf of third parties, or in such a way as to harm the Group’s image and reputation.
Diligence
We carry out our activities in a scrupulous and professional manner, in compliance with all the requirements connected with our work and with all the obligations which, as a consequence of the tasks performed, are defined by law and by the relevant collective agreements.
Environmental, Social & Governance (ESG)
We periodically update our vision and related actions for the integration of ESG (Environmental, Social & Governance) factors within our operations and business model, consistently with the priorities defined by the Group itself and by the reference stakeholders, and starting from the sustainability issues considered most relevant.